نوفوتيل NOVOTEL لندن إكسل 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 1,397 أراء

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7 Western Gateway, Royal Victoria Dock, E16 1AA لندن, المملكة المتحدة

الوصف

خدمات الفندق الإضافية

  • موقع مقابل مركز إكسل ExCel للمعارض

  • على بعد 3 دقائق سيرًا على الأقدام من محطة رويال فيكتوريا Royal Victoria

  • وجبات تبعث على الراحة في موقع عصري

  • مساحات مخصصة للاجتماعات لتلبية احتياجات مؤتمرك

  • خدمة إنترنت مجانية في كل غرف النزلاء

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موقع الفندق

نوفوتيل NOVOTEL لندن إكسل

7 Western Gateway, Royal Victoria Dock
E16 1AA لندن
المملكة المتحدة

نظام تحديد المواقع العالمي (GPS):51.507933906029066, 0.0232424366007321

الهاتف
فاكس +44 20 7540 9710

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

UPPER DECK RESTAURANT

استمتع بطبقك في نوفوتيل. واستمتع بمجموعة من المأكولات المحلية والعالمية، بسيطة لكنها أصلية، في أجواء غير رسمية. سواء كنت ترغب في تناول الطعام أو مجرد تناول مشروب، فإن مطعمنا يحتوي على شيء إضافي لا يمكنك العثور عليه إلا في نوفوتيل.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  1,397 أراء

تقييم TripAdvisor  4.0/5  3,318 أراء

2024 شهادة تميّز

The noise really spoiled it for me

ملاحظة Tripadvisor 2.0/5

barkerthedog المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I had been really quite impressed by this hotel - especially for the space it offered for a London hotel. The room itself was good - there was a 3/4 bath as well as shower and even separate loo. There's an ironing board and iron in the room and hairdryer plus a sink that you could bath a toddler in! The small fridge is a bonus too. What totally spoilt it for me was the odd and very loud noises I assume were issuing from whatever the building services were located adjacent to the room. A mix of regular thuds, bangs, clangs, clanks and then something like someone using a pressure washer on a metal garage door. This seemed to only stop from between 2.00am and 5.30am. I found it impossible to sleep through. This wasn't 'noisy neighbours' or plane noise as some on here have reported but something happening as part of the 'workings of the hotel'. Perhaps they were tumble drying rocks in the room next to me?? I was going to talk to staff on my exit but I had someone to meet and there was a queue at reception, so I didn't get the chance. I was booked into room 201 for two nights and perhaps if I had been in any other room in the hotel it may be tolerable, so I would very much avoid that room and perhaps ask for a quiet location in the hotel. It's super handy for Excel where I was working at a trade fair. The transport links into London are now good too. Breakfast had a lot of choice but needs more staff and someone to clean and service the coffee machine. Views across the docks and to O2 are exceptional.

Hi barkerthedog, I hope you're well. I wanted to apologize for the noise disruption you experienced during your stay in Room 201. It's regrettable that this overshadowed your otherwise positive impressions of our hotel. Your feedback is valuable, and I assure you we're investigating the source of the noise to prevent similar occurrences in the future. We appreciate your understanding and hope to welcome you back for a more enjoyable stay. If you have any further concerns, please feel free to reach out to me directly at aurelija.revuckaite@accor.com Best regards, Aurelija Revuckaite Guest Experience Manager

Novotel london excel

ملاحظة Tripadvisor 4.0/5

Connector25156825607 تقييم TripAdvisor المعتمد

My wife, daughter and I stayed at the hotel between April 18-21. After a busy week in central London, it was a very pleasant stay. The hotel is excellent, the rooms are excellent, the service was very kind. Excellent breakfast, amazing balcony overlooking the river. Highly recommend.

Hey Connector25156825607, Thanks for sharing your experience at Novotel London Excel! Sounds like you had a fantastic stay with your family. It's great to hear that you found the hotel and rooms excellent, and that the service was kind. We appreciate your recommendation and hope to welcome you back again soon. Best, Aurelija Revuckaite Guest Experience Manager

Good experience

ملاحظة Tripadvisor 5.0/5

Curious29604491916 تقييم TripAdvisor المعتمد

Nice experience in the hotel. Breakfast and the service was very pleasant. Especially Audrie’s attitude was very friendly and nice.

Hey Curious29604491916, Thanks for the great review! We're thrilled you enjoyed your stay, especially the breakfast and service. We'll make sure Audrie knows she made your experience even better with her friendly attitude. See you next time! Kind regards, Aurelija Revuckaite Guest Experience Manager

Great Hospitality!

ملاحظة Tripadvisor 5.0/5

Don F تقييم TripAdvisor المعتمد

Great hospitality from the team at Novotel! We hosted a business event and it was top notch. The staff were excellent, especially Hassan and Klea!

Hi donfl4262AC, Thank you so much for taking the time to rate your stay with us. We're always absolutely thrilled to read about great experiences with our team, so thank you so much for this. We'll be sure to pass your message onto Klea and Hassan , and hope to be able to welcome you back again soon. Best, Aurelija Revuckaite Guest Experience Manager

A lovely stay

ملاحظة Tripadvisor 5.0/5

horanshealthstorese تقييم TripAdvisor المعتمد

Very comfortable stay. Food was good too. Klea in the bar was very helpful and efficient. Location is perfect for London Excel

Hi horanshealthstorese, So glad to hear you had a lovely and comfortable stay with us! It's great that you enjoyed the food, and we'll be sure to pass your compliments along to Klea for her helpfulness and efficiency at the bar. Our location near the London Excel couldn't be better, and we're delighted it worked well for you. Thanks for choosing us, and we hope to welcome you back again soon! Kind regards, Aurelija Revuckaite Guest Experience Manager

بالاشتراك مع TripAdvisor

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.